Term of use

1. LEGAL INFORMATION

Editor :
Name or business name : Cristosud
Address : 33 avenue du Dr Georges Lévy 69200 Vénissieux
Email : info@cristosud.com
RCS / RM / SIRET No.: 981091465
Intra-Community VAT No.: FR12981091465

Publication Director : Cristosud

Host :
OVH
ovh.com

Technical realisation :
Processus Marketing
processus-marketing.com

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Client may not, under any circumstances, reuse, transfer, or exploit for its own account all or part of the elements or works on the Site.

Use of the site www.cristosud.com implies full acceptance of the general conditions of use described below. These terms of use may be modified or supplemented at any time. Users of the website www.cristosud.com are therefore encouraged to consult them regularly.

This website is normally accessible to users at all times. However, www.cristosud.com may decide to interrupt access for technical maintenance purposes, in which case it will endeavor to notify users in advance of the dates and times of such maintenance. The website www.cristosud.com is updated regularly by www.cristosud.com responsible party. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to be aware of them.

3. Description of services provided.

The website www.cristosud.com aims to provide information about all of the company’s activities. www.cristosud.com strives to provide information on the website www.cristosud.com that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in updating, whether caused by itself or by third-party partners who provide this information.

All information provided on the website www.cristosud.com is provided for informational purposes only and is subject to change. Furthermore, the information on the website www.cristosud.com is not exhaustive. It is provided subject to changes that may have been made since it was posted online.

4. Contractual limitations on technical data.

The website uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the website. Furthermore, the user of the website agrees to access the website using recent, virus-free hardware and with an up-to-date, latest-generation browser. The website www.cristosud.com is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the highest level of accessibility. The host ensures continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate traffic deemed abnormal.

www.cristosud.com and the host cannot be held responsible for any malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

All content on our site, including, but not limited to, images, text, videos, graphics, animations, sounds, etc., as well as their formatting, are the exclusive property of our company, with the exception of trademarks, logos, or content belonging to partner companies.

Any reproduction, modification, or publication, even partial, is strictly prohibited without our consent.

Any unauthorized use of the site or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitations of liability.

www.cristosud.com acts as publisher of the site. www.cristosud.com is responsible for the quality and veracity of the Content it publishes.

www.cristosud.com cannot be held liable for any direct or indirect damage caused to the user’s equipment when accessing the website www.cristosud.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

www.cristosud.com cannot be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site www.cristosud.com. Interactive spaces (possibility of asking questions in the contact area) are available to users. www.cristosud.com reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, www.cristosud.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photography, etc.).

7. Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Persons responsible for collecting personal data.

For Personal Data collected as part of the creation of the User’s personal account and their browsing on the Site, the controller of Personal Data is: cristosud.com. www.cristosud.com is represented by tyest, its legal representative.

As the controller of the data it collects, www.cristosud.com undertakes to comply with the legal provisions in force. It is in particular the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing operations that is accurate. Whenever www.cristosud.com processes Personal Data, www.cristosud.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which www.cristosud.com processes it.

7.2 Purpose of the data collected

www.cristosud.com may process all or part of the data:

to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and Site usage data, billing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer hardware used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on www.cristosud.com: email address
to conduct communication campaigns (text messages, email): phone number, email address

www.cristosud.com does not sell your personal data, which is therefore only used when necessary or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of www.cristosud.com have the following rights:

right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of User data; right to block or erase User personal data (Article 17 of the GDPR). class=”m_-3892590039961478807gmail-il”>GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is prohibited
right to withdraw consent at any time (Article 13-2c GDPR)
right to limit the processing of User data (Article 18 GDPR)
right to object to the processing of User data (Article 21 GDPR)
right to data portability provided by Users, when this data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
right to determine the fate of Users’ data after their death and to choose to whom www.cristosud.com should (or should not) communicate their data to a third party they have previously designated

As soon as www.cristosud.com is aware of the death of a User and, in the absence of instructions from the User, www.cristosud.com undertakes to destroy the User’s data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how www.cristosud.com uses their Personal Data, request to rectify it, or object to its processing, the User may contact www.cristosud.com in writing to the publisher’s address mentioned in 1.

In this case, the User must indicate the Personal Data they would like www.cristosud.com corrects, updates, or deletes, by providing precise identification with a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on www.cristosud.com by law, particularly regarding the retention or archiving of documents. Finally, Users of www.cristosud.com may file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

www.cristosud.com does not process, host or transfer the Information collected about its Customers to a country located outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, www.cristosud.com remains free to choose its technical and commercial subcontractors, provided they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

www.cristosud.com undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information is brought to the attention of www.cristosud.com, the latter must inform the Client as soon as possible and inform him of the corrective measures taken. Furthermore, www.cristosud.com does not collect any “sensitive data.”

The User’s Personal Data may be processed by subsidiaries of www.cristosud.com and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to the data of Users of www.cristosud.com are mainly the agents of our customer service.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site www.cristosud.com is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the acquisition of www.cristosud.com and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation to retain and modify data with respect to the user of the site www.cristosud.com.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, www.cristosud.com uses networks protected by standard measures such as firewalls, pseudonymization, encryption, and password protection.

When processing Personal Data, www.cristosud.com takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hypertext links, “cookies” and internet tags

The site www.cristosud.com contains a number of hypertext links to other sites, set up with the authorization of www.cristosud.com. However, www.cristosud.com is unable to verify the content of the sites visited and therefore assumes no liability in this regard.

Unless you decide to disable cookies, you agree to the site’s use of them. You may disable these cookies at any time, free of charge, using the options offered and outlined below, with the understanding that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. « COOKIES »

A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not, under any circumstances, damage the User’s device.

www.cristosud.com may process User information regarding their visit to the Site, such as pages viewed and searches performed. This information allows www.cristosud.com to improve the content of the Site and the User’s navigation.

Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are stored on their device or, conversely, to reject them, either systematically or depending on their issuer. The User can also configure their browser software so that they are prompted to accept or reject Cookies from time to time, before a Cookie is likely to be stored on their device. www.cristosud.com informs the User that, in this case, the full functionality of their browser software may not be available.

If the User refuses to allow cookies to be stored on their device or browser, or if they delete those stored there, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when www.cristosud.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, www.cristosud.com disclaims all liability for the consequences linked to the degraded functioning of the Site and the services possibly offered by www.cristosud.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for www.cristosud.com to save or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their wishes regarding Cookies.

At any time, the User may choose to express and modify their preferences regarding Cookies. www.cristosud.com may also use the services of external service providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Website www.cristosud.com or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of www.cristosud.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them, by continuing to browse the Website or mobile application of www.cristosud.com. At any time, the User may nevertheless withdraw their consent to www.cristosud.com placing this type of cookie.

Article 9.2. INTERNET TAGS

www.cristosud.com may occasionally use Internet tags (also known as “tags,” or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a specialist web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements that allow Internet users to access the Site and on its various pages.

This technology allows www.cristosud.com to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for www.cristosud.com, and provide other services related to Site and Internet usage.

10. Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the website www.cristosud.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of the publisher.

11.Intellectual property :